Terms of service
Last updated 30 October 2026
- Agreement
- By signing in to FlowMetrics you agree to these terms. If you use it on behalf of an organisation, you confirm that you may connect that organisation's Jira site to third-party apps.
- The service
- FlowMetrics reads issue history from Jira Cloud with read-only access and shows team flow metrics. It is in beta and free to use. Features may change, and the service may be paused or discontinued; we'll try to give notice first.
- Your account and data
- You sign in with your own Atlassian account and only see data your Jira permissions allow. You stay the owner of your Jira data. We handle it as described in the privacy policy.
- Acceptable use
- Don't use FlowMetrics to access data you aren't authorised to see, to disrupt the service or Jira, or to rank or evaluate individual people. The metrics describe team flow, not individual performance.
- No warranty
- FlowMetrics is provided as is, without warranties of any kind. Metrics are derived from your Jira data and workflow mapping and may be incomplete or wrong; check them before you rely on them for decisions.
- Liability
- To the extent the law allows, we are not liable for indirect or consequential damage, lost profits or lost data arising from use of FlowMetrics. Nothing in these terms limits liability that can't be limited by law.
- Ending use
- You can stop at any time: Settings → Delete my data removes everything we store about you, and you can revoke the app's access in your Atlassian account settings. We may suspend access that breaks these terms.
- Changes
- We may update these terms. The date at the top shows the latest version; continuing to use FlowMetrics after a change means you accept it.
- Governing law
- These terms are governed by Dutch law.
- Contact
- Questions about these terms: privacy@useflowmetrics.com.